What We Do
IT Due Diligence
Are you planning an acquisition or merger? We can help you minimize risk and maximize your investment. Neglecting IT during these transactions can lead to considerable, unanticipated costs further down the line; it’s a mistake that no business can afford to make – yet many still do.
Whether you are buying or selling, we can help ensure the technology is properly aligned and delivering value. We know which questions to ask to build a comprehensive understanding of all the IT opportunities, limitations, and costs involved in the transaction.
IT Review
Does your IT work for you? Does it help you make and save money? Does it give you a competitive edge? The answer to all those questions should be a resounding yes.
To ensure you are making the most out of your IT, we will carry out a detailed review of your technology and how you use it. Our experts will then report back to you with advice on how you can better align your IT to your business goals, while maximising scalability, security, reliability and resilience.
IT Department Improvement
If the IT department underperforms, the entire business suffers. Ineffective corporate IT services limit business agility – in a climate of ever-accelerating change – and can impact operations throughout your organization.
We will work with you to ensure that your IT department has the right people, technology, and budget to meet your business needs – making IT and asset rather than a liability.
Project Management
We will manage your solution implementations following robust, best practice project management methodologies.
For example, we will carry out thorough planning – clearly defining roles, deliverables & objectives – as well as rigorous solution testing.
We will also consult end-users in the product selection process & deliver tailored training to all stakeholders post-implementation streamlining adoption and maximising return on investment.
Single Point of Contact
Coordinating with vendors, service providers and other parties involved in a new technology implementation can be a major and unnecessary – headache.
Instead, choose Enable Technology and we will take care of all of the details. We provide a single point of contact for all aspects of the project, so you can concentrate on your business instead of admin.
We can source any hardware or software that your organisation requires, and we offer comprehensive technology management services.
Ongoing Partnership
Our job doesn’t finish at project completion – at least, not as far as we’re concerned.
We don’t see our clients as simply customers, but rather as partners: your success is our priority, and our goal is to help you leverage technology to enhance your business.
With that in mind, we provide ongoing support to ensure you continue to get the most out of your investments.
Service Desk
We provide our clients with access to a service desk that acts as the single point of contact for all users.
Whilst our own internal escalation methods ensure that there is always an individual technician available to begin working on any incoming incident or request, we utilise an industry best-practise IT Service Management tool to track all issues and ensure we are meeting, and usually well exceeding our Service Level Agreement with you.
Onboarding
As part of our onboarding process we carry out a thorough audit of your IT estate to ensure we have a full record of all technology employed. We use this information to build a bespoke ‘Service Catalogue’ for your business. This is an in-depth list of all IT systems in use, together with key service information, to ensure we are able to efficiently support your business.
The Service Catalogue includes details of all relationships with third-party organisations, including software vendors and internet providers.
Technology Management
This is our underpinning service designed to minimise downtime through the proactive monitoring and ongoing maintenance of networks, servers and PCs.
Enable will implement a Remote Monitoring and Management (RMM) tool throughout the network which provides us with a wealth of information, including overall network health, disk space, security breaches, patch management and many other key pieces of information.
By utilising our RMM platform, most issues can be resolved remotely, through diagnostic tools and screen sharing where appropriate. Our technology ensures we’re able to fix most issues without the need for a site visit; when one is required however we will attend as required.